Privacy Policy

Children’s Physio North West is committed to ensuring that your privacy is protected. We ask you to consent to us processing information about you, by which you can be identified, in order to provide our services to you. You can be assured that this data will only be used in accordance with this privacy statement.  This policy is effective as from today 

In line with the GDPR we are requested to comply by informing you of:  

How your information is collected  

Via email, by letter, telephone calls, meetings, by referral, from questionnaires, and in person.  

How your information is stored

We use secure cloud-based storage, recognised by ICO for the storing of documents, and password protected laptops and computers.  

Who your information is shared with
 
We will not distribute, sell or lease personal information to third parties unless we have your explicit permission or are required by law to do so.   

What security measures we have in place

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place highly secure electronic systems and managerial procedures to safeguard and secure the information we collect. You may request details of personal information which we hold about you under the General  

How long do we keep your information for

Data collected will be kept throughout the period of our working relationship.  Following this, information will be kept for a further 7 years 

for adults and 7 years following their 18  birthday for children, unless upon review it is deemed necessary to retain it for a longer period.   

How you can opt-out and request to be deleted from our files

All marketing materials and information are provided with the opt-out facility. You may request to withdraw or be deleted from our files by contacting Nikki Toon at nikki@childrensphysionorthwest.co.uk